Bee Happy with our 100% Guarantee
We appreciate your business and want you to be completely satisfied with our products and service. Our goal is to give our customers a pleasant experience with returns and damaged goods.
Bee Happy Quilting gives a 100% satisfaction guarantee. If you are not satisfied with your purchase, we will replace it or give you your money back if we receive it within 30 days of purchase. In the event that you have been shipped the wrong item or your item is damaged when shipped, it is most helpful if you notify us immediately so that we can replace the item promptly for you.
To exchange an item, first call us at 814-694-2126 for best service. Fill out "Items to Be Exchanged" on the back of our invoice, indicating the item you are returning and the new replacement item(s). Please use the product name and number when describing the new item.
Please enclose a copy of your original receipt or invoice with your return.
LIFETIME GUARANTEE ON GERMAN SQUARE HOOPS
If you have purchased one of our German Square or Oval Quilt Hoops, we are offering a Lifetime Guarantee against breakage with normal use. That's how much we love and stand by the quality of these hoops.
We will replace your hoop for the price of shipping, if you return the hoop and a copy of your original receipt or invoice to: